I chose this particular program because it inspired confidence. In reality that was a mistake. My personal opinion — this...
Hello! Thank you for your detailed feedback. We are sincerely sorry that the program left such an impression on you and your group.
We pay great attention to standards: the massage must last exactly the stated time, and the qualification of the masters must meet expectations. Your remarks regarding the gender of the staff and the duration of the procedures have already been passed on to the spa centre management for an internal review. We will separately address the situation with the pushy request for tips — this is not mandatory and should not spoil the holiday.
Thank you for filling in the feedback form on site — we will definitely study your case so that such failures don't happen again. We hope that our other programs will leave you with only positive emotions.
My wife was absolutely thrilled!
Magnificent spa! I went with a friend and we were really pleased — everything as promised on the website. For...
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